Terms and Conditions

Welcome to Idiasign.com. By using this website or placing an order you agree to the Terms and Conditions stated below and our Privacy Policy and all disclaimers or other terms and conditions that appear elsewhere on our Website (collectively the “Agreement”). Your use of our Website constitutes your agreement to follow and be bound by the Agreement. If you do not agree with all of these terms of use, then you are expressly prohibited from using the site and you must discontinue use immediately.

Proprietary Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.

User Conduct & Eligibility

You are solely responsible for the content and context of any materials you post or submit through the Site. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. As a condition of your use of certain services offered through the Site, you may be required to register an account with us and must provide true and accurate account information at all times. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate. You are solely responsible for protecting the confidentiality of your password and may not disclose your password to any other person. In the event that an unauthorized user gains access to the password-protected area of the Site as a result of your acts or omissions, you agree that you shall be liable for any such unauthorized use. The Site and its services are intended solely for persons who are 18 years of age or older. Any access to or use of the Site or its service by anyone under 18 years of age is expressly prohibited. By accessing or using the Site, you represent and warrant that you are 18 years old or older.

Payment

All orders must be prepaid, including shipping and taxes. We accept Visa, MasterCard, American Express, Discover, and PayPal. All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. All prices set forth on the Site and stated herein are based on current costs and subject to change without notice and payment amounts and other terms may be subject to additional agreements between User and Idiasign.com.
If a User submits an order on the Site to purchase printing products, shipping services, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method.

Cancellation

An order cannot be canceled once it is "In Production". We reserve the right to make exception subject to actual production status, cancellation cost may apply.

Returns/Refund/Reprint Policy

Idiasign.com strives to provide our users with the best possible printing experience. If you perceive a defect or are unsatisfied the order, please contact us within five(5) business days of receiving your order. We will document your complaint and investigate to resolve the issue. Users will be requested to submit digital photos documenting the product defect and/or ship the defective products back to customer service. If we verify that we made an error, we will grant refund or reprint on any defective print orders as soon as possible.

Shipping

Unless you choose Pick Up, you need to select one of the shipping methods presented to you on the Site. All shipping would be done using FedEx. When choosing a shipping method, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier. For example, a product shipped Two Day service and picked up on a Thursday would be delivered by end of day Monday. Idiasign.com’s responsibility is limited to preparing your printing order and turning it over to the carrier for shipping. Idiasign.com assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Idiasing.com is not liable for damages that occur during shipping. Pick up orders will be kept for 30 days from the send date of the pick-up notification email. If the order has not been picked up from our facility within 30 days, it will be recycled. If there is an issue with your order and we are found to be at fault, we will only accept liability up to the cost of goods and services provided. This does not include any shipping cost. By using our services, you release us from liability for any loss of revenue, business or implied damages.

Artwork Files

We check all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to Idiasign.com. Idiasign.com is not responsible for any issues as to orientation or alignment of the pages of your submitted artwork. By submitting the artwork to Idiasign.com, you certify that you have the right to use the image(s) in your artwork files. Under these Terms & Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, nudity, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order based on foregoing reasons or for any other reason which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.Idiasign.com may also provide artwork design tools which offer a limited number of elements, including icons, fonts, color schemes, and design effects. We reserve the right to use and offer all such elements to other parties in the future. Other Idiasign.com users may use the same design tools to create images that may have similar or identical combinations of these elements. Idiasign.com provides no warranty of any kind that artwork created using the design tool will not infringe, or be subject to a claim of infringing, on the trademark, copyright or other rights of another party. It is solely your responsibility to obtain the advice of an attorney regarding whether any image, mark, logo name or design is legally available for your use and does not infringe on another party's rights. Idiasign.com is not responsible for the deletion or failure to store any file whether uploaded or designed on our website. We reserve the right to delete any file stored which has been inactive for an extended period of time, or for any other reason, without prior notice.

Color Accuracy

Because of inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with idiasign.com you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed products. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.